Handbook of Veterinary Communication Skills

di Gray - Moffett • 2010 • dettagli prodotto

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DESCRIZIONE

This is the first definitive textbook on veterinary communication, written specifically for students and veterinary professionals by a group of international experts. Communication is a core clinical skill, and is now taught as a compulsory part of most veterinary degree courses. Good communication is crucial to the veterinarian-client-patient relationship, to patient health and ultimately to the success of any veterinary business. The book covers all the key areas of communication including: the basic framework for the veterinary consultation; professional, ethical and legal aspects; communication with clients and colleagues; and coping with end-of-life and other difficult situations. It combines the most up-to-date research with a wealth of practical information, such as: •Real-life case studies to help you apply your learning to real scenarios •Simple step-by-step guidelines showing you how to deal with specific situations •Examples of written resources you can use in practice